Accessibility plan

Goal 1: Meaningful connections

Foster meaningful connections with the disability community by utilizing accessible engagement strategies to understand and address the complex needs of all community members.

  • Engage the disability community
  • Foster connections with the disability community
  • Partner with disability-serving organizations
  • Expand staff capacity to support disabled community members
  • Gather input from people with disabilities on our gathering spaces
  • Explore frequently accessed supports from the disability community

Goal two: Spaces and services

Ensure that all library spaces and services are inclusive, accessible, and provide equitable access for all community members.

  • Focus on equitable access to library materials for all ages
  • Ensure new messaging in programs and services is delivered in an accessible way
  • Screen all external materials and resources for accessibility
  • Include accessibility features when communicating about programs and services
  • Get input from staff with disabilities on our programs
  • Include accessibility considerations for new program criteria

Goal 3: Amplify representation

Amplify disability representation, including intersectional perspectives, throughout library spaces, services, and programs.

  • Reflect, engage, and uplift people with disabilities
  • Cultivate an organizational culture that
  • prioritizes accessibility
  • Showcase Indigenous authors with disabilities
  • Showcase the lived experiences of staff with disabilities
  • Ensure equitable access to work and volunteer experiences

Goal 4: Embed accessibility

Embed accessibility into the library’s governance structures, operations, and workplace culture, fostering proactive capacity building and a clear focus on accessibility and disability inclusion.

  • Train trustees on accessibility
  • Create a process for documenting and reviewing the accessibility of board meetings
  • Ask board members about the accessibility of their experience
  • Include lived experience of disability in the Library Board Skills Matrix
  • Assess the accessibility of the trustee recruitment process
  • Embed accessibility into our policy and decision-making framework
  • Train leaders in accessibility
  • Create a coaching and accountability process for leaders that considers accessibility Include disability-specific dates in our special dates calendar
  • Train staff in disability inclusive language
  • Train staff on anti-ableism
  • Ensure staff with disabilities have equitable access to development opportunities
  • Create an event planning process that considers accessibility
  • Ensure staff always have the option to disclose disability
  • Communicate the accessibility features of our recruitment, hiring, and accommodations processes
  • Remain up to date on best practices for accessible recruitment and hiring Include questions on disability disclosure and barriers in our employee survey
  • Create a sensory-friendly space for staff
  • Collect staff feedback on the accessibility of our HR practices
  • Add questions about barriers to our exit interviews
  • Embed principles of accessibility into our framework for operational processes, procedures, and decision-making
  • Develop a security/incident response plan that considers accessibility
  • Ensure we communicate progress updates back to the disability community

We want to hear from you! Email us at accessibility-feedback@nvcl.ca.

If you have a question, ask us or call 604-998-3450

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